Customer Experience Innovation: Barcelona 2 Day Intensive Program
- Event organized by Customer Experience Institute
- 18 - 19 June, 2020
- Barcelona, Spain
- Innovation Events Event
- Visit website
Event description
Innovating your customer experience [CX] is how you can compete and grow, on a minimal budget. It’s how you become referred, and how you stand out from the crowd.
In this 2 day intensive program, we show you how to research your customers, analyse your results, and discover what really motivates your customers. Then we design a journey map, remove pain points, and use proven innovation tools to create a remarkable experience.
2 Days Intensive Training
+ 4 Mentoring Sessions to help you dive deeper to apply the learning into your business.
+ Workbooks
+ 12 months access to CX Innovation Diagnostic (TM) and AFFINITY AI enabled learning support
€2980
50% Earlybird discount, book by 31 Jan 2020
Book soon: only 10 places at the Earlybird discount
€1490
Bring your team and change your business. Ask us about our team discounts.
We are on a mission to help the good guys win. Join us and make a difference.
Topics
- Consumer related